Subject: Fwd: 18905297 - Fan Seller-ATP World Tour Finals 2018 - Sunday - Afternoon Session -11/11/2018 - record success
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Gunjan Jain <[email-masked]>
Date: Thu, 22 Nov 2018 15:15:45 +0530 (IST)

Hi Brian, 

Tickets were resold under the above mentioned TID and the delivery plan was E-tickets and the original order's plan was LMS. Original TID is 18896590. 

Could we check with LMS if tickets were picked up by the final buyer and if so can we record success so that buyer turned seller gets paid. 

Kind Regards, 
Ashwinee 

From: "Gunjan Jain" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 22 November, 2018 14:16:25 
Subject: 18905297 - Fan Seller-ATP World Tour Finals 2018 - Sunday - Afternoon Session -11/11/2018 - record success 

Hi Ash, 

With reference to the above TID ; tickets were purchased under TID 18896590 (Delivery Plan - LMS) and resold under TID 18905297 (Delivery Plan E-tickets). 

The final buyer (TID 18905297) wasn't aware that tickets needed to be picked up yet and Valeria had emailed the buyer informing that those tickets would need to be picked up at our LMS collection point. 

Can we check with LMS if the tickets were collected by the final buyer and can we record success. 

Thank you, 
Gunjan 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Sagar Seth" <[email-masked]> 
Cc: "Valeria Julia" <[email-masked]>, "Gunjan Jain" <[email-masked]> 
Sent: Saturday, 10 November, 2018 13:09:28 
Subject: 18905297 - Fan Seller-ATP World Tour Finals 2018 - Sunday - Afternoon Session -11/11/2018 - Pick up Name Required 

Hi Sagar, 

With reference to the above TID ; tickets were purchased under TID 18896590 (Delivery Plan - LMS) and resold under TID 18905297 (Delivery Plan E-tickets). 

The final buyer (TID 18905297) isn't aware that tickets needs to be picked up yet. 

As you aren't in today ; I'd going to CC Valeria directly so that she can help to inform the buyer of this change. 

@Valeria - we need to inform the final buyer that the tickets needs to be picked up and we need to confirm the pick up name from the buyer. 

Once you have those information, please email me and I will flag it to LMS team. 

Kind Regards, 
Ashwinee 

From: "Gunjan Jain" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 9 November, 2018 19:37:23 
Subject: 18905297 -Fan Seller-ATP World Tour Finals 2018 - Sunday - Afternoon Session -11/11/2018-redirection 

Hi Ash, 

With reference to the above TID, Seller emailed to say that he is unable to redirect the tickets to the final buyer . It is a case of buyer turned seller and seller has purchase tickets in LMS under TID 18896590, and then listed tickets as e-tickets under TID 18905297. Pickup details are sent to the seller :Address: Mail Boxes Etc. Soho, 15 Ingestre Pl, Soho, London W1F 0DU 
Pickup Date and Time: 11 November 2018, 10:00 - 12:00 . 

Can the pickup details be forwarded to the final buyer? 

Thank you 

Gunjan