Subject: 18170416 / Ticketnetwork / Zaz / 26/04/2019 19:00 / Buyer has refused the offer
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Wamiq Ahmad <[email-masked]>
Date: Thu, 22 Nov 2018 13:27:57 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; Lincoln Ferreira made an offer to the buyer which he has refused. 

Can CSNY be informed that the buyer would rather be refunded. 

Kind Regards, 
Ashwinee 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 22 November, 2018 12:47:10 
Subject: 18170416 / Ticketnetwork / Zaz / 26/04/2019 19:00 / Buyer request a refund 

Hi Ash, 

In regards to the above mentioned TID, the buyer was offered with upgraded replacement tickets by lincoln.ferreira as seller was unable to provide the original tickets. I called buyer and buyer requested for a refund instead of accepting the upgraded tickets offered to him. 

Can you inform CS.NY regarding the buyer's response as per the case notes. 

Regards, 
Wamiq