Subject: Re: 18958483 - power seller IT - Milan vs Juventus - 11/11/2018 - buyer chasing for refund.
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Thu, 22 Nov 2018 11:33:34 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; agent Beni Club has flagged this case to his TL and wrapped the case up. 

Can we check if there's any update here. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 21 November, 2018 18:00:54 
Subject: 18958483 - power seller IT - Milan vs Juventus - 11/11/2018 - buyer chasing for refund. 

Hi Ashwinee, 

In regards to the TID above, buyer called us chasing for refund. He claimed that during the purchase He was not inform about TDT. 
I checked e tickets uploaded, seller uploaded mobile tickets no personalised and buyer downloaded it. 
A agent called Beni.club has already flagged the case to his TL. 
Can you contact him to ask for his feedback. 

Could you contact the seller to know if it was TDT event. 

Kind regards, 
Thoms