Subject: Re: 18690712 Fan seller- 1. FSV Mainz 05 vs Borussia Dortmund- 24/11/2018 15:30 (Local) seller wants to know if the buyer has receive his tickets,
From: Ashwinee Latchayya <[email-masked]>
To: Akanksha Kwatra <[email-masked]>, Becho Davy Jaures <[email-masked]>
Date: Thu, 22 Nov 2018 11:26:27 +0530 (IST)

Hi Akanksha, 

Can you contact the buyer here to confirm if he/she has received the tickets please. Once confirmed, reply on the same thread and CC Becho. 

@Becho - you shouldn't have wrapped this up. Pull the case and follow up again. Once we receive confirmation from the buyer ; Akanksha will let you know and then you can inform the seller. 

Kind Regards, 
Ashwinee 

From: "Becho Davy Jaures" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 21 November, 2018 20:10:39 
Subject: 18690712 Fan seller- 1. FSV Mainz 05 vs Borussia Dortmund- 24/11/2018 15:30 (Local) seller wants to know if the buyer has receive his tickets, 

Hi Ashwinee 

With reference to TID 18690712. Seller emailed asking if the buyer has received his tickets or not. the buyer is german 
Can you assign the case to the german agent to contact the buyer. 
Thank you for your consideration. 

Kind Regards, 
Becho