From: Ashish Semwal <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 20 Nov 2018 14:09:39 +0530 (IST)

Dear Andy, 

Thank you for contacting us. 

We have contacted your seller who has informed us that your tickets will be hand-delivered. 

Don't worry as the seller has your details so they will contact you to arrange a time to meet.