Subject: 16915412 / Broker - CO/ Name : Roger Water / Date : 21/11/2018/ Buyer chasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Ashwani Panicker <[email-masked]>
Date: Tue, 20 Nov 2018 12:45:17 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; the buyer has been chasing tickets since July. The tickets here were returned to sender and agent Leandro Grijio emailed the Broker 2 months ago requesting to resend the tickets; however we haven't heard back from the seller. 

Can SS team look into this case please. 

Kind Regards, 
Ashwinee 

From: "Ashwani Panicker" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 20 November, 2018 12:36:22 
Subject: TID : 16915412 / Broker - CO/ Name : Roger Water / Date : 21/11/2018/ Regarding to the tickets 

Hi Ashwinee, 

In reference to the above TID the buyer called up he has not received the tickets yet . 
He emailed to us many times however has not received the resolutions yet. 

As per the carrier website the tickets was returned to sender and we notified the seller to send the tickets back on 17/09/2018 and notified the buyer on 2610/2018 that we will try to reship the tickets. 

There is no update in CSL after this notes . 

Please can you contact the concern team and check what's the status with the tickets. 
The event is very close . 

Regards 
Ashwani