Subject: Re: 18831804 ; Fan seller ; A Perfect Circle ; 05/12/2018 ; Delivery plan change
From: Ashwinee Latchayya <[email-masked]>
To: Shilpa Ranga <[email-masked]>
Date: Fri, 16 Nov 2018 12:03:58 +0530 (IST)

Hi Shilpa, 

Please send this blurb: 

Your seller has informed us that they do not have e-tickets but actually have paper tickets for your order which they will send to you at no extra charge. We apologise on behalf of the seller for this, but would like to assure you that it is only the delivery method which has changed. The details of your tickets remain the same. 

Before we can instruct the seller to send the tickets to you, we ask that you confirm your delivery address. Please note that someone should be available at this address to sign for the delivery. 

Please email us using the contact us link below to provide us with an address where you would like to receive delivery and where someone will be available to sign for the package. 

Once we receive this confirmation from you, we will instruct the seller to send the tickets to that address. 
Once shipped, you will receive an email to notify you that your tickets are on the way along with a link for you to track your order with the courier. 

We await your reply. 

CIAN: 

C - Seller has paper tickets & buyer can only provide the address after 28/11 

I - ................................. (buyer can only provide an address after the 28/11 - hence I am wrapping up the case). 

A -- 

N - Wrapping up - please update the delivery plan once the buyer sends the address 

From: "Shilpa Ranga" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 15 November, 2018 17:58:10 
Subject: 18831804 ; Fan seller ; A Perfect Circle ; 05/12/2018 ; Delivery plan change 

Hi Ashwinee , 

In regards to the above tid , the seller has requested for the delivery plan change from e ticket to paper ticket . We are trying to get the delivery address from the buyer from past 1 week but buyer has still not updated us with the delivery address. 

Could you please inform the concerned team regarding the issue. 

Thank you 
Shilpa