Subject: Re: 18996003 / Broker UK / ATP World Tour Finals 2018 - Sunday / 18/11/2018 15:30 / Buyer confirm delivery address
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Fri, 16 Nov 2018 11:44:27 +0530 (IST)

Hi Wamiq, 

This has been done and TS is now in transit. 

This is not in your follow up anymore ; however, you can send the 'in transit' blurb and wrap up. 

Kind Regards, 
Ash 

From: "Laura McWey" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Nuno Correia" <[email-masked]> 
Cc: "Wamiq Ahmad" <[email-masked]>, "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 15 November, 2018 21:05:47 
Subject: Re: 18996003 / Broker UK / ATP World Tour Finals 2018 - Sunday / 18/11/2018 15:30 / Buyer confirm delivery address 

Hi, 

This has since been actioned- order is showing as in transit and seller has provided TN. 

Thanks, 

Laura McWey 

From: India SS Escalations 
Sent: Thursday 15 November 2018 15:30:12 
To: Nuno Correia; India SS Escalations; Laura McWey 
Cc: Wamiq Ahmad; Ashwinee Latchayya 
Subject: RE: 18996003 / Broker UK / ATP World Tour Finals 2018 - Sunday / 18/11/2018 15:30 / Buyer confirm delivery address 

[ mailto:[email-masked] | @Laura McWey ] 

Regards, 

Artur 

From: Nuno Correia 
Sent: 15 November 2018 11:23 
To: India SS Escalations <[email-masked]> 
Cc: Wamiq Ahmad <[email-masked]>; Ashwinee Latchayya <[email-masked]> 
Subject: Re: 18996003 / Broker UK / ATP World Tour Finals 2018 - Sunday / 18/11/2018 15:30 / Buyer confirm delivery address 

Hello, 

Can you guys please help here? 

Best Regards, 

Nuno Correia 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 15 November 2018 11:16:37 
To: Nuno Correia 
Cc: Wamiq Ahmad 
Subject: 18996003 / Broker UK / ATP World Tour Finals 2018 - Sunday / 18/11/2018 15:30 / Buyer confirm delivery address 

Hi Nuno, 

With reference to the above TID ; the delivery plan was changed from E-tickets to Paper tickets. 

The buyer has provided the delivery address but the agent is unable to change the delivery plan as the seller doesn't have a ticket location address set. 

Can SS team look into this please. 

Kind Regards, 

Ashwinee 

From: "Wamiq Ahmad" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ashwinee Latchayya" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 15 November, 2018 15:57:56 
Subject: 18996003 / Broker UK / ATP World Tour Finals 2018 - Sunday / 18/11/2018 15:30 / Buyer confirm delivery address 

Hi Ash, 

In regards to the above mentioned TID, the seller confirmed that he has paper tickets. Buyer has confirm us the delivery address. I am unable to change the delivery plan as seller has no ticket location address configured, hence courier delivery plans will not be listed. 

Can you please contact the SS team and get this resolved. 

Regards, 

Wamiq