Subject: FW: [IMPORTANT INFO] - George Ezra 15/11/2018
From: Brian Sexton <[email-masked]>
To: "[email-masked]" <[email-masked]>
Cc: Evan Quinlivan <[email-masked]>, Anurag Pradhan <[email-masked]>
Date: Thu, 15 Nov 2018 19:30:02 +0000

IMPORTANT INFO

DATE

15/11/2018

TOPIC

George Ezra

DETAILS

Please note that George Ezra taking place tonight at the SSE Arena Wembley, London
Is marked as a walk in event so ID checks may be carried out.

However some transactions for this event were fulfilled via normal shipping methods.

For this reason we may receive some contact regarding buyers claiming RAG!

If you receive contact from buyer's regarding this event and they are claiming RAG please ask the buyer to try a different gate.

If the buyer contacts again claiming RAG then follow normal processes.

Any escalations should be escalated as Event restriction.

Please send all RAG's for this event to your TL

KB LINK