Subject: Re: 18801343 , Broker PL, Neil Young & Fleetwood Mac - The Music, 24/11/2018 19:00 , Incorrect quantity issue
From: Agnieszka Dominiak <[email-masked]>
To: India SS Escalations <[email-masked]>, Nuno Correia <[email-masked]>
Cc: Ekta VGG <[email-masked]>, Ashwinee Latchayya <[email-masked]>
Date: Tue, 13 Nov 2018 15:52:08 +0000

Sorting out. I'll follow up on this. Seller said that he accidentally might not send the ticket and confirmed that gonna send it. I requested from buyer the picture of ticket which they received to make sure that seats will be next to each other.

If buyer respond, please forward to seller tickets details: Section, Row and Seat number.

Kind Regards,

Agnieszka Dominiak
Seller Support
Team Leader: John Meerholz

________________________________
From: India SS Escalations
Sent: Tuesday, November 13, 2018 1:46:47 PM
To: Nuno Correia; India SS Escalations; Agnieszka Dominiak
Cc: Ekta VGG; Ashwinee Latchayya
Subject: RE: 18801343 , Broker PL, Neil Young & Fleetwood Mac - The Music, 24/11/2018 19:00 , Incorrect quantity issue

Assigned to Agnieszka

From: Nuno Correia
Sent: Monday 12 November 2018 13:15
To: India SS Escalations <[email-masked]>
Cc: Ekta VGG <[email-masked]>; Ashwinee Latchayya <[email-masked]>
Subject: Re: 18801343 , Broker PL, Neil Young & Fleetwood Mac - The Music, 24/11/2018 19:00 , Incorrect quantity issue

Hello,

Can you guys please help here?

Best Regards,

Nuno Correia

________________________________

From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 12 November 2018 13:02:43
To: Nuno Correia
Cc: Ekta VGG
Subject: 18801343 , Broker PL, Neil Young & Fleetwood Mac - The Music, 24/11/2018 19:00 , Incorrect quantity issue

Hi Nuno,

With reference to the above TID ; the buyer purchased 2 tickets and claims to have received only 1 ticket and provided proof of the same.

Can SS team contact the PL Broker in order to investigate this please.

Kind Regards,

Ashwinee

________________________________

From: "Ekta VGG" <[email-masked]<mailto:[email-masked]>>
To: "Ashwinee Latchayya" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 12 November, 2018 17:10:19
Subject: {18801343, Broker PL, Neil Young & Fleetwood Mac - The Music, 24/11/2018 19:00 , Incorrect quantity issue}

Hi Ash,

In regards to above TID, Can you contact Seller Support as buyer has received only one ticket, however he purchased two tickets

Kind Regards,

Ekta