Subject: 18017793 , Broker JP, BTS, 13/11/2018 16:00, Buyer chasing tickets}
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Ekta VGG <[email-masked]>
Date: Tue, 13 Nov 2018 12:29:55 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; the buyer is chasing tickets and claims not having received the ticket. The event has now started and the tracking number provided by the seller seems invalid. 

Can SS team contact Broker to check if the tracking number is correct. Agent is unable to check whether tickets were delivered or not due to possible incorrect tracking number. 

Kind Regards, 
Ashwinee 

From: "Ekta VGG" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 13 November, 2018 12:17:34 
Subject: {18017793, Broker JP, BTS, 13/11/2018 16:00, Buyer chasing tickets} 

Hi Ash, 

In regards to above TID, Can you contact Seller Support , buyer called up chasing the tickets as she did not get them yet now & she has already contact Hotel & post office regarding this issue. 

Kind Regards, 
Ekta