Subject: 17595523 - Broker IT - Milan vs Juventus - 11/11/2018- Seller Support Escalation)
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Sagorika Ray <[email-masked]>, Kritika Mirchandani <[email-masked]>
Date: Sat, 10 Nov 2018 16:40:18 +0530 (IST)

Hi Nuno, 

Following the thread below, this case was flagged to Petrisor a few days ago. 

Can we request Petrisor to have a look into the request below please. 

Kind Regards, 
Ashwinee 

From: "Sagorika Ray" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 10 November, 2018 16:09:38 
Subject: Fwd: (TID: 17595523 - Broker IT - Milan vs Juventus - 11/11/2018- Seller Support Escalation) 

Hi Ashwinee, 

Could you please check for an update here? 

Kind Regards, 
Sagorika 

From: "India SS Escalations" <[email-masked]> 
To: "Brian Sexton" <[email-masked]>, "India SS Escalations" <[email-masked]>, "Petrisor Parfene" <[email-masked]> 
Cc: "Kritika Mirchandani" <[email-masked]>, "Sagorika Ray" <[email-masked]> 
Sent: Wednesday, 7 November, 2018 16:28:58 
Subject: RE: (TID: 17595523 - Broker IT - Milan vs Juventus - 11/11/2018- Seller Support Escalation) 

[ mailto:[email-masked] | @Petrisor Parfene ] 

Regards, 

Artur 

From: Brian Sexton 
Sent: 06 November 2018 17:47 
To: India SS Escalations <[email-masked]> 
Cc: Kritika Mirchandani <[email-masked]>; Sagorika Ray <[email-masked]> 
Subject: FW: (TID: 17595523 - Broker IT - Milan vs Juventus - 11/11/2018- Seller Support Escalation) 

Hi, 

Could someone please ask the Broker IT here 17595523 to personalise the tickets? 

Massimo Mazzullo, 24.08.1993, Deutsch 

Daniele Mazzullo, 28.6.1990, Deutsch 

Kind regards, 

Brian 

From: Kritika Mirchandani < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday 6 November 2018 13:19 
To: Brian Sexton < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Sagorika Ray < [ mailto:[email-masked] | [email-masked] ] > 
Subject: (TID: 17776434 - Fan Seller - Milan vs Juventus - 11/11/2018- Seller Support Escalation) 

Hi Brian, 

With reference to TID: 17776434, buyer emailed providing details for personalisation. Order is redirected from 17595523 to 17776434. Agent left note asking to forward details to original seller, however, it is already forwarded in - 17595523. The uploaded tickets are not personalised. 

The details are as follows: 

Massimo Mazzullo, 24.08.1993, Deutsch 

Daniele Mazzullo, 28.6.1990, Deutsch 

Could you please forward these details to original seller again? 

Kind Regards 
Kritika Mirchandani 

From: "Sagorika Ray" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Kritika Mirchandani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 6 November, 2018 17:43:02 
Subject: 17776434 - Fan Seller Europe - Milan vs Juventus - 11/11/2018 20:30 - personalisation 

Hi Kritika, 

Buyer emailed providing details for personalisation. I have checked the following - 

- Redirection marked from 17595523 to 17776434. 

- paper tickets changed to e tickets 

- agent left note asking to forward details to original seller, however, it is already forwarded in tid - 17595523. 

- Uploaded tickets are not personalised. 

The details are as follows: 

Massimo Mazzullo, 24.08.1993, Deutsch 

Daniele Mazzullo, 28.6.1990, Deutsch 

Could you please again forward these details to original seller? 

Kind Regards, 

Sagorika