Subject: 18660885 - Fan seller - Camp Flog Gnaw Carnival 2018 - Sunday - 11/11/2018 - Car park ticket
From: Ashwinee Latchayya <[email-masked]>
To: Vikram Diwan <[email-masked]>
Date: Fri, 9 Nov 2018 17:52:40 +0530 (IST)

Hi Vikram, 

According to the latest case note ' All buyers should receive a refund.' 

You can inform the buyer we have forwarded this to the relevant team. The concerned team will be sending Mass Email to inform the buyers about this. 

Kind Regards, 
Ashwinee 

From: "Vikram Diwan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Kritika Mirchandani" <[email-masked]> 
Sent: Friday, 9 November, 2018 17:44:28 
Subject: 18660885 - Fan seller - Camp Flog Gnaw Carnival 2018 - Sunday - 11/11/2018 - Car park ticket 

Hi Ashwinee, 

The buyer emailed that he received the car park ticket for 6 Nov instead of 11 Nov. And the buyer said that he ordered the tickets for a music festival. 
The case is a active redirection case from 18187638 to 18660885. In the case history there was CSNY note stating that all tickets for this event have come from Ticketnetwork and Ticketevolution and all tickets appear to be parking passes and please do not move to sub or cancel any orders until an update has been provided and a note left on the case. 

Kind regards, 
Vikram