Subject: Fwd: [REMINDER] - GDPR - Security Checks
From: Ashwinee Latchayya <[email-masked]>
To: Thoms Mavula <[email-masked]>
Date: Fri, 9 Nov 2018 17:33:39 +0530 (IST)

From: "Brian Sexton" <[email-masked]> 
To: [email-masked] 
Cc: "Maiwenn Gouthe" <[email-masked]>, "Nuno Correia" <[email-masked]> 
Sent: Monday, 8 October, 2018 15:45:42 
Subject: FW: [REMINDER] - GDPR - Security Checks 

	

REMINDER 

DATE 	

08/10/2018 

TOPIC 	

GDPR – Security Checks 

DETAILS 	

In order for the customer to pass the security checks, 4 pieces of information must to be confirmed : 3 security details and the Account Holder confirmation 

The following details are considered as security details : 

    * Order ID / listing ID 
    * Full name 
    * Email address 
    * Phone number 
    * Postal address 
    * Postcode 

Due to current changes in GDPR a fourth question needs to be answered: “ Are you the account holder?” 

Do not provide any information on the account, if the customer does not pass the security check or is not the Account Holder 

Unless the Account Holder has given specific permission to do so, you cannot discuss an order or account details with anyone other than the account holder whose name is on the account 

There are no exceptions to these rules