Subject: Re: 18157212 -Broker KR-BLACKPINK-10/11/2018 - tickets not received
From: Ashwinee Latchayya <[email-masked]>
To: Gunjan Jain <[email-masked]>
Date: Fri, 9 Nov 2018 13:58:15 +0530 (IST)

flagged 

From: "Gunjan Jain" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 9 November, 2018 13:33:32 
Subject: 18157212 -Broker KR-BLACKPINK-10/11/2018 - tickets not received 

Hi Ash, 

With respect to the above TID, Buyer emailed to say that he has not received his tickets. But the status shows that the tickets are delivered to the correct address. Please check if we can move it to Pending replacement as the event is one day away. 

Moreover OLS in case says that in this case we must escalate to shipping investigation . But we are suggested to flag the case. Please suggest. 

Thank you 

Gunjan