Subject: 18526081 - Fan seller - U2 - 13/11/2018 20:00 - LMS issue
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Pooja Pachauri <[email-masked]>
Date: Fri, 9 Nov 2018 12:47:27 +0530 (IST)

Hi Nuno, 

The buyer of the above TID ; has received a call informing that he has to pick up the tickets at our LMS collection point. The original seller has listed as UPS but sent the tickets to our LMS point. 

The buyer informed us that he won't be picking up the tickets as he was meant to receive them at home. The buyer has also listed the tickets under LID 271520878. This listing is active. 

Those tickets aren't sold yet. 

As the original seller has sent those tickets to LMS instead of the buyer's address ; could we inform LMS team about this issue. 

If the buyer's listing (271520878) gets sold ; the pick up instructions will have to be sent to the final buyer. 

Can we also check if tickets for LID - 257554969 (TID 18526081) were received by LMS. 

This case was also flagged to LT Silvia by Cian Madigan who is still following up from the seller's side. 

Kind Regards, 
Ashwinee 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 8 November, 2018 12:31:50 
Subject: 18526081 - Fan seller - U2 - 13/11/2018 20:00 - LMS issue 

Hi Ashwinee, 

With reference to the above TID, buyer has not received his tickets yet and he got an email from our side to collect tickets from Berlin. After receiving this email, he list his tickets as LMS under listing id: 271520878. Now he is getting emails that he need to send us tickets to our LMS point otherwise we will delete his listing. 

He informed that he is not going to collect the tickets as he was supposed to get the tickets at his home address. He want to know how he can provide us tickets if he has never received them from us. 

Can we please ask LMS team, if we already have the tickets for this listing ID 271520878. 

Regards, 
Pooja