Subject: Re: 18691172 - Lazio vs Marseille - Europa League 2018-19 - 08/11/2018 18:55 - Section issue while purchasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Pooja Pachauri <[email-masked]>
Date: Thu, 8 Nov 2018 17:08:18 +0530 (IST)

We only have 5 tickets listed for this event at the moment. They are all for the "Home" sections. If it's an "Away" ticket, that will be mentioned on the listing. Please inform Buyer. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Pooja Pachauri" <[email-masked]> 
Sent: Thursday, 8 November, 2018 16:41:27 
Subject: Fwd: 18691172 - Lazio vs Marseille - Europa League 2018-19 - 08/11/2018 18:55 - Section issue while purchasing tickets 

Flagged 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 8 November, 2018 16:16:18 
Subject: 18691172 - Lazio vs Marseille - Europa League 2018-19 - 08/11/2018 18:55 - Section issue while purchasing tickets 

Hi Ashwinee, 

With reference to the above TID, buyer called us asking when she will get the tickets. As checked the case details, we have already cancelled the order reason being: "Due to restrictions set by the event organiser, French residents can only purchase tickets in the 'Away Fans' sections." After informing the same to the buyer, she is ready to purchase new tickets and opened site of viagogo. She is not getting the Away Fans section on our website. 

Can we please ask SS team to help this buyer to purchase her 2 tickets in the desired section. Buyer's name and contact number is: Laura Yehoshua, + 972 548838301 

Regards, 
Pooja