Subject: 18691172 - Lazio vs Marseille - Europa League 2018-19 - 08/11/2018 18:55 - Section issue while purchasing tickets
From: Pooja Pachauri <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Thu, 8 Nov 2018 16:12:24 +0530 (IST)

Hi Ashwinee, 

With reference to the above TID, buyer called us asking when she will get the tickets. As checked the case details, we have already cancelled the order reason being: "Due to restrictions set by the event organiser, French residents can only purchase tickets in the 'Away Fans' sections." After informing the same to the buyer, she is ready to purchase new tickets and opened site of viagogo. She is not getting the Away Fans section on our website. 

Can we please ask SS team to help this buyer to purchase her 2 tickets in the desired section. 

Regards, 
Pooja