Subject: Re: 17516633 - power seller CZ - Twenty One Pilots - 11/03/2019 - issue to wrap up
From: Ashwinee Latchayya <[email-masked]>
To: Thoms Mavula <[email-masked]>
Date: Thu, 8 Nov 2018 14:26:23 +0530 (IST)

Flagged 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 8 November, 2018 14:14:17 
Subject: 17516633 - power seller CZ - Twenty One Pilots - 11/03/2019 - issue to wrap up 

Hi Ashwinee, 

In regards to the TID above, the case has been flagged to request for seller to ship the tickets manually. And it has been done. 
The transaction state is still shipment failed and i am unable to wrap up the case. 

Could you change the transaction state into pending for shipment. 

Kind regards, 
Thoms