Subject: 18320612 - Ticket Network - New York Knicks vs Chicago Bulls - 05/11/2018 19:30 - buyer is unable to download the tickets masters.
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Tue, 6 Nov 2018 11:58:19 +0530 (IST)

Hi Brian, 

With reference to the above TID ; the buyer claims that he is unable to access the link provided in order to download the tickets. 

The buyer has provided proof. The event is now over and buyer is chasing refund. 

Can CSNY look into this issue please. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 5 November, 2018 20:07:46 
Subject: 18320612 - Power Seller Ticket Network - New York Knicks vs Chicago Bulls - 05/11/2018 19:30 - buyer is unable to download the tickets masters. 

Hi Ashwinee, 

In regards to the TID above, the buyer contacted us claiming that he is create the ticketmaster account. 
He sent the screenshot. 

Could you inform the concern team as the event is in 10 hours away. 
Kind regards, 
Thoms