Subject: 18713281 - Fan seller - Joanna Lumley - 11/11/2018 19:30 - ticket upload issue
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Pooja Pachauri <[email-masked]>
Date: Mon, 5 Nov 2018 12:41:45 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; tickets were originally purchased under 17990847. 

Can SS team contact Broker to get original tickets please. 

Kind Regards, 
Ashwinee 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Sunday, 4 November, 2018 15:27:35 
Subject: Re: 18713281 - Fan seller - Joanna Lumley - 11/11/2018 19:30 - ticket upload issue 

Hi Ashwinee, 

As per Nuno's response, I've checked the original TID where this buyer turned seller has purchased the tickets (17990847). The seller is Broker CZ. Please inform SS team to contact broker to get the original tickets. 

Regards, 
Pooja 

From: "Nuno Correia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Pooja Pachauri" <[email-masked]> 
Sent: Friday, 2 November, 2018 20:26:30 
Subject: Re: 18713281 - Fan seller - Joanna Lumley - 11/11/2018 19:30 - ticket upload issue 

Hi, 

This are not e-tickets, please request correct ticket upload. 

Best Regards, 

Nuno Correia 

From: Ashwinee Latchayya <[email-masked]> 
Sent: 01 November 2018 05:16:13 
To: Nuno Correia 
Cc: Pooja Pachauri 
Subject: 18713281 - Fan seller - Joanna Lumley - 11/11/2018 19:30 - ticket upload issue 
Mimecast Attachment Protection has deemed this file to be safe, but always exercise caution when opening files. 

Hi Nuno, 

In regards to the above TID ; buyer turned seller received all the 4 tickets purchased under TID 17990847 on one PDF. 

Tickets were resold under TID 18713281 ; and now buyer turned seller is unable to split the tickets. 

The tickets for seat number: G13 and G14 needs to be uploaded here. 

Can you look into this please. 

Kind Regards, 
Ashwinee 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, 31 October, 2018 19:47:31 
Subject: 18713281 - Fan seller - Joanna Lumley - 11/11/2018 19:30 - ticket upload issue 

Hi Ashwinee, 

With reference to the above TID, buyer turned seller informed us that she has 4 tickets which she has received all together from her seller under TID: 17990847. Now she has sold 2 of them but unable to split them and upload. She has provided us the PDF file which she got from the seller. These PDF tickets doesn't seems to be original PDF. 

We have also tried to split them but these seems to be printed on a paper and we are unable to split them. The tickets for seat number: G13 and G14 she has sold for this order. 

Please check and advise how can she upload only 2 tickets for the buyer. 

Regards, 
Pooja