Subject: 18310360 - fan seller - Sensation - 03/11/2018 19:00 - tickets personnalisation
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Thoms Mavula <[email-masked]>
Date: Fri, 2 Nov 2018 19:37:21 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; the seller emailed us informing that the event is personalised and wants the buyer's details in case of any issues at the event. 

After investigating ; we can see from the official website, ID proof is required. Please check the link and attached document. 

Can we inform the concerned team about this so that we can request personalisation details from the buyers please. 

If you deem the proof is valid ; can we request the personalisation details from the buyer and forward it to the seller here. 

Kind Regards, 
Ashwinee 

From: "Thoms Mavula" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 2 November, 2018 18:18:43 
Subject: 18310360 - fan seller - Sensation - 03/11/2018 19:00 - tickets personnalisation 

Hi Ashwinee, 

In regards to the TID above, seller contacted us to inform that event is personalised and advise to provide his number to the buyer. 
i checked the official website and the seller is right. 

official website link: https://www.sensation.com/es/en/event-info 

Could you check this case and inform me about the next action to be taken. 

Kind regards, 
Thoms