Subject: 18730873, Broker ES, Event Name : Elton John, Date : 20/06/2019 new alternative tickets link
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Nathan <[email-masked]>
Date: Thu, 1 Nov 2018 12:12:20 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; the buyer was sent a link to choose alternative tickets. 

However, the buyer claims that the link has expired. 

Can we request the concerned team to resend another link please. 

Kind Regards, 
Ashwinee 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 1 November, 2018 11:36:11 
Subject: ***UNCHECKED*** TID : 18730873, Broker ES, Event Name : Elton John, Date : 20/06/2019 new alternative tickets link 

Hi Ashwinee, 

I'd like to request the cases bearing TID : 18730873 buyer emailed us stating that the alternative tickets link was expired unable to select new tickets. 

Kindly check with the concerned team to provide a new alternative tickets link to this buyer. 

With regards, 
Nathan