Subject: Re: 17978207; Broker TR; Galatasaray vs Schalke 04 - Champions League 2018-19; 24/10/2018 22:00; Buyer provided proof of not receiving passolig tickets
From: Ashwinee Latchayya <[email-masked]>
To: Harpriya Walia <[email-masked]>
Date: Sun, 28 Oct 2018 17:04:06 +0530 (IST)

Hi Harpriya, 

In this situation ; the buyer wouldn't be refunded. 

If seller has emailed us informing he had issues it means the buyer's passolig details were incorrect. 

Ashish has the blurb for this one. Will get it sent to you tomorrow. 

Kind Regards, 
Ashwinee 

From: "Harpriya Walia" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 26 October, 2018 20:51:01 
Subject: 17978207; Broker TR; Galatasaray vs Schalke 04 - Champions League 2018-19; 24/10/2018 22:00; Buyer provided proof of not receiving passolig tickets 

Hi Ash, 

In reference to the above mentioned TID, the Buyer was sent multiple emails to provide us with their Passolig card details; buyer asked about their e-tickets, agent Akanksha also sent him the email to provide us with their passolig details; meanwhile, even the Seller would chase for the Buyer's Passo details; agent Denis Majkic then sent the Buyer's details to the Seller; 
two days ago, the Buyer emailed informing us that they had not received their Passolig card; the Seller also emailed that they were having problems in uploading the new Passolig card for the Buyer; I asked the Buyer to provide the proof that they haven't received the tickets; Buyer just provided the proof but it's in Turkish. 

Flagging to you as discussed. 

Regards, 
Harpriya