Subject: Fwd: 18004487 , FAN SELLER , Oakland Raiders vs Seattle Seahawks - NFL International Series 2018 , 14/10/2018 , Reassign case
From: Ashwinee Latchayya <[email-masked]>
To: Akanksha Kwatra <[email-masked]>
Date: Sun, 28 Oct 2018 09:54:38 +0530 (IST)

Hi Akanksha, 

I can see agent alan.boohan has already requested her TL to forward the case to the concerned person. 

You CIAN should have been clearer though ; when it will be reassign to the other person ; he wouldn't know WHY you are following up. 

You should have mentioned flagging to Ashwinee to reassign. Henceforth, be careful when writing CIAN. 

Kind Regards, 
Ash 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 27 October, 2018 13:32:52 
Subject: 18004487 , FAN SELLER , Oakland Raiders vs Seattle Seahawks - NFL International Series 2018 , 14/10/2018 , Reassign case 

Hi Ashwinee, 

With reference to the above mentioned TID, seller emailed regarding the charges for his 2 orders. An agent escalated this to manager call back and there is a note that this case has been reassigned to the agent originally working on it. Now seller emailed again and asking for an update. Could you please reassign the case to Irina Ciubotaru. 

Regards 
Akanksha