Subject: Fwd: 17102394 / Broker UK / Tim Vine / 31/10/2018 20:00 / Buyer received additional 5 tickets
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Sun, 28 Oct 2018 09:47:22 +0530 (IST)

Hi Wamiq, 

There's no need to contact SS team here. 

The seller is at fault. You can once again just request the buyer to send us the tickets back or they will be voided. 

You can wrap this up leaving a clear CIAN note. 

Kind Regards, 
Ashwinee 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Saturday, 27 October, 2018 18:33:48 
Subject: 17102394 / Broker UK / Tim Vine / 31/10/2018 20:00 / Buyer received additional 5 tickets 

Hi Ash, 

In regards to the above mentioned TID, the buyer has informed that he has received additional 5 tickets for this order from seat 12-16 for row L. The buyer is not ready to return the additional tickets and is ready to pay for those. I informed buyer that we will void tickets from seat 12-16 if he not ship them back to us. Can you please contact the SS team and get this resolved. 

Regards, 
Wamiq