Subject: Fwd: TID : 18404329, Broker TR, Event Name : Besiktas vs Genk - Europa League 2018-19, Date : 25/10/2018 22:00, buyer query
From: Ashwinee Latchayya <[email-masked]>
To: Nathan <[email-masked]>
Date: Fri, 26 Oct 2018 20:58:50 +0530 (IST)

flagged 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 26 October, 2018 20:54:20 
Subject: TID : 18404329, Broker TR, Event Name : Besiktas vs Genk - Europa League 2018-19, Date : 25/10/2018 22:00, buyer query 

Hi Ashwinee, 

I'd like to request the cases bearing TID : 18404329 buyer emailed us chasing to be refunded as per our Agent Symphorose Tshiala, 
promised the buyer will be refunded if he does not have any passolig card. 

kindly coordinate with a relevant team regarding this case, buyer was already promised so by Agent. 

Kind Regards, 
Nathan