Subject: 16646952 ; Philadelphia Eagles vs Jacksonville Jaguars - NFL International Series 2018 , 28/10/2018, Buyer chasing tickets
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Shilpa Ranga <[email-masked]>
Date: Fri, 26 Oct 2018 20:16:05 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; the buyer is chasing his tickets. 

This is an active redirection ; Redirection chain started at 15641537 and Ended at 16646952. 

Buyer here is concerned about misleading emails. He stated having an email informing about the cancellation and another email 'Enjoy the event' - which is the system email. 

This is an NFL event and according to Brian's email sent to us yesterday ; we should contact you or Brian in such cases. 

Kind Regards, 
Ashwinee 

From: "Shilpa Ranga" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 26 October, 2018 16:29:02 
Subject: 16646952 , Philadelphia Eagles vs Jacksonville Jaguars - NFL International Series 2018 , 28/10/2018, Will i get tickets or not 

Hi Ashwinee, 

In regards to the above TID, we received the system mail that the seller could not fulfil the order. This is an active redirection ; Redirection chain started at 15641537 and Ended at 16646952. 

Buyer was sent a system mail that we could not find replacement tickets so we will refund him but after that a system mail was sent to buyer to enjoy the event. 

Could you please check this with the concerned team if the buyer will receive the tickets or not. 

Thank you 
Shilpa