Subject: 18630484 - Broker TR - Galatasaray vs Schalke 04 - Champions League 2018-19 - 24/10/2018 22:00 - Buyer's request for refund
From: Ashwinee Latchayya <[email-masked]>
To: Anurag Pradhan <[email-masked]>
Cc: Pooja Pachauri <[email-masked]>
Date: Fri, 26 Oct 2018 19:46:07 +0530 (IST)

Hi Anurag, 

This case was flagged to you. 

Can you check if there's any update here ? 

Kind Regards, 
Ashwinee 

From: "Pooja Pachauri" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 26 October, 2018 15:30:37 
Subject: 18630484 - Broker TR - Galatasaray vs Schalke 04 - Champions League 2018-19 - 24/10/2018 22:00 - Buyer's request for refund 

Hi Ashwinee, 

With reference to the above TID, buyer is asking for refund as he has never received his tickets and he has not been informed that he need to have passolig card to attend the event. This case was in night shift agent's (Vipin Rawat) follow up and already been flagged to Anurag. Please forward this to him so that they can check and process it. 

Regards, 
Pooja