Subject: 15922607 / Broker UK / A Celebration of John Williams / 26/10/2018 19:30 / Buyer chasing refund
From: Ashwinee Latchayya <[email-masked]>
To: Nuno Correia <[email-masked]>
Cc: Wamiq Ahmad <[email-masked]>
Date: Fri, 26 Oct 2018 19:21:57 +0530 (IST)

Hi Nuno, 

With reference to the above TID ; the seller is unable to fulfil and alternative tickets were offered which the buyer has refused. 

Can Rachel Corcoran be informed that the buyer has declined the offer. 

Kind Regards, 
Ashwinee 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 26 October, 2018 15:12:28 
Subject: 15922607 / Broker UK / A Celebration of John Williams / 26/10/2018 19:30 / Buyer chasing refund 

Hi Ash, 

In regards to the above TID, buyer of the tickets has called and demanded a refund, as she already informed to nikki.liao she spoke with yesterday that she wants the exact seats or else a full refund. The tickets were uploaded after the MSBD and the buyer really do not wish to attend the event and is looking for her refund. Buyer is very angry and disappointed and also requested to speak with the manager. 

Can you please contact the concerned team and get this resolved. 

Regards, 
Wamiq