Subject: 18404329; Fan seller ;Event Name : Besiktas vs Genk - Europa League 2018-19; Date : 25/10/2018 22:00 ;APAC
From: Ashwinee Latchayya <[email-masked]>
To: Brian Sexton <[email-masked]>
Cc: Nathan <[email-masked]>
Date: Thu, 25 Oct 2018 20:04:46 +0530 (IST)

Hi Brian, 

In regards to the above TID ; 18404329 the seller emailed claiming he won't be able to transfer the tickets as the buyer doesn't hold a passolig. 

Nathan is unable to contact the buyer to request him to register on the passoloig website as this is being handled by Taiwan CPC ; on top the buyer claims to be unhappy. 

As this case is being handled by Taiwan CPC ; Can we request the concerned team to contact the buyer and request him to get passolig details please. 

Kind Regards, 
Ashwinee 

From: "Nathan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 25 October, 2018 19:59:55 
Subject: TID: 18404329; Fan seller ;Event Name : Besiktas vs Genk - Europa League 2018-19; Date : 25/10/2018 22:00 

Hi Ashwinee, 

With reference to the above TID: 18404329 the seller claims he is unable to transfer the tickets as the buyer doesn't have a passolig card. 

The case from the buyer's side is being handled by Taiwan CPC. The buyer is unhappy and is chasing refund as he doesn't have a passolig card. 

Can we request the concerned team to contact the buyer and request him to register to passolig website. 

Kind Regards, 
Nathan