Subject: ***UNCHECKED*** 18213868; Broker TR; Galatasaray vs Schalke 04 - Champions League 2018-19; 24/10/2018 22:00; Buyer wants refund
From: Harpriya Walia <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 24 Oct 2018 19:53:52 +0530 (IST)

His Ash, 

In reference to the above mentioned TID, the Broker at first was unable to upload the E-Tickets as they did not have the complete Passolig details of the Buyer. 
The Buyer then emailed informing us that since they did not receive tickets for the event from us, they bought another set of tickets. 
Agent Monika Bohm emailed the Buyer the procedure to apply for Passolig cards. 
The Buyer again emailed us asking for refund as they have a different set of tickets. 

Can you check if the Buyer will be refunded or not? 

Regards, 
Harpriya