Subject: TID 17723721
From: Ashwani Panicker <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 23 Oct 2018 15:16:37 +0530 (IST)

Hi Ashwinee, 

The caller is chasing the tickets which is cancelled by us. 
The account is in his wife name and she has not authorised him to get the information . 

He wanted to speak to manager since there as no proper verification done. 
I denied to transfer to manager , he was abusive and not ready to listen anything. 

Before any request of getting professional the call got disconnected. 

This is for your reference and records. 

Regards 

Ashwani