Subject: 12855847 , Broker DE , Germany vs Norway - FIFA World Cup 2018 Qualifying , 04/09/2017 , ECC case
From: Ashwinee Latchayya <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Viraat <[email-masked]>
Date: Sat, 20 Oct 2018 10:32:23 +0530 (IST)

Hi Urvika, 

Agent Aaron Young is handling this case and left a note requesting to inform him if the buyer responds. 
Can we inform the agent that the buyer has responded. 

Kind Regards, 
Ashwinee 

From: "Akanksha Kwatra" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 18 October, 2018 11:32:28 
Subject: 12855847 , Broker DE , Germany vs Norway - FIFA World Cup 2018 Qualifying , 04/09/2017 , ECC case 

Hi Ashwinee, 

In this case the buyer is asking to call back. I checked the case history and ECC is already working on this case. Agent Aaron Young from ECC has offered the buyer a full refund which he has accepted but the buyer has also initiated a charge back. 

Please inform them to contact the buyer. There is note from ECC agent Aaron Young not to take any action and to inform him if buyer responds. 

Thanks 
Akanksha