Subject: Re: 18401504 / Broker UK / Kevin Bridges / 20/10/2018 20:00 / Buyer contacted regarding extra tickets he received
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Date: Fri, 19 Oct 2018 19:49:11 +0530 (IST)

Hi Sinead, 

The buyer of the above TID called claiming to have received 8 tickets and has purchased 4 tickets. 

Agent Ingrid Lancaster's cian note doesn't say much hence we are unable to action on the case. 

Can we provide the buyer our Limerick address so that she can return the extra tickets ? 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, 19 October, 2018 16:58:59 
Subject: 18401504 / Broker UK / Kevin Bridges / 20/10/2018 20:00 / Buyer contacted regarding extra tickets he received 

Hello Ash, 

The buyer has contacted us regarding the extra set of tickets shipped to him, and also to confirm which set of tickets is for himself. Buyer purchased 4 tickets and received 8 tickets. He also provided proof. 

Agent Ingrid Lancaster is following up the case however the cian note doesn't state whether she has flagged to her FS to check with the Broker. 

Can you check with the relevant team please. 

Regards, 
Wamiq