Subject: TID : 17756834 /Power seller - SE / Name : Mamma Mia! The Party / Date : 19/10/2018- Regarding to tickets
From: Ashwani Panicker <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 17 Oct 2018 19:14:30 +0530 (IST)

Hi Ashwinee , 

The buyer want to enquire about the ticket he is very upset because he has not received the tickets yet . He want to know when he will get the tickets and when he will be notified that he is getting the tickets or not . He is not concerned that he will be getting e tickets or not however he just want us to inform him prior to one day that what is the status if he is not getting the tickets he is OK with it he knows that he will get the refund however if he is notified one day prior to the event he can cancel the travel and also go for some other alternative . He just want a information that he won't be getting the tickets or getting the ticket one day prior to the event . During the call he need to know the exact time when he will be notified however informed him that we cant give him any particular time frame because we try our level best to provide him the ticket before the event . 

If we can't we will sent him email or phone him about the status and will let him know about the refund . The buyer just want us to inform him one day prior to the event so that he can cancel the travel . 

Can you please inform the concern team to notify the buyer about the status of tickets asap. 

Regards 

Ashwani