Subject: [Ticket #19566] Log in Issue
From: IT Services <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 17 Oct 2018 08:22:24 +0000

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This ticket is closed. If you want to express your thanks, simply email David O'Dowd<mailto:[email-masked]?subject=Ticket%2019566%20-%20Thanks!> directly with your gratitude.

Ticket closed by David O'Dowd.

On 17 Oct 2018 @ 09:22 am, David O'Dowd wrote:

Ticket closed: Hi Rob,

The password for Ashwani has now been reset to Password1

Thanks,
Dave

Ticket History
________________________________
On 17 Oct 2018 @ 09:22 am, David O'Dowd wrote:

Assigned to David O'Dowd.

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On 17 Oct 2018 @ 08:29 am, Robert Cosgrove wrote:

Sent to IT

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_______________________________
From: Robert Cosgrove
Sent: Wednesday, October 17, 2018 8:28:25 AM
To: IT Services
Cc: Ashwinee Latchayya
Subject: Fwd: Log in Issue
Hi,

Can you reset this agents login page. She has entered the wrong text in multiple time and locked herself out.

Thanks
Rob

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From: Ashwinee Latchayya
Sent: Wednesday, 17 October, 7:36 AM
Subject: Log in Issue
To: Robert Cosgrove
Cc: Ashwani Panicker

Hi Rob,

Ashwani Panicker (EN agent) is facing issues logging in to his account.

Can IT look into this please.

Kind Regards,
Ashwinee

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