Subject: Fwd: 16851333/ Broker SG/ Mariah Carey / Date:16/10/2018 20:30 / Buyer RAG
From: Ashwinee Latchayya <[email-masked]>
To: Wamiq Ahmad <[email-masked]>
Cc: Anurag Pradhan <[email-masked]>
Date: Wed, 17 Oct 2018 11:19:18 +0530 (IST)

Hi Wamiq, 

Please take ownership of this case. 

Thank you, 
Ashwinee 

From: "Anurag Pradhan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Cc: "Jitendra Martolia" <[email-masked]> 
Sent: Wednesday, 17 October, 2018 04:31:20 
Subject: Fwd: 16851333/ Broker SG/ Mariah Carey / Date:16/10/2018 20:30 / Buyer RAG 

HI Ashwinee, 

Can you please assign this account to a dayshift agent. 

Regards, 

Anurag. 

From: "Jitendra Martolia" <[email-masked]> 
To: "Anurag Pradhan" <[email-masked]> 
Sent: Wednesday, October 17, 2018 3:42:11 AM 
Subject: 16851333/ Broker SG/ Mariah Carey / Date:16/10/2018 20:30 / Buyer RAG 

HI Anurag 

TID: 16851333, Buyer emailed that his tickets were invalidated at the event. Sent proof to support his claim.Requesting refund. 
I can't call him during night shift due to time difference. Please assign this case to day shift agent. 

Regards 
Jitendra