Subject: 13976118 / Ozuna / 19/10/2018 / Re-assign the case to Spanish agent
From: Ashwinee Latchayya <[email-masked]>
To: Sagar Seth <[email-masked]>
Cc: Wamiq Ahmad <[email-masked]>
Date: Mon, 15 Oct 2018 19:48:59 +0530 (IST)

Hi Sagar, 

Can you assign this case to a Spanish agent please. 

Buyer called EN line and was unable to understand agent. 

Kind Regards, 
Ashwinee 

From: "Wamiq Ahmad" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 15 October, 2018 19:16:49 
Subject: 13976118 / Ozuna / 19/10/2018 / Re-assign the case to Spanish agent 

Hello Ash, 

Incoming call from buyer she does not speak English. Can you please re-assign the case to some Spanish speaking agent. 

Buyer Name - Amalia Llanos reyes 
Buyer phone number - 04797991135 

Regards, 
Wamiq