Subject: Re: TID:15998349 - Pearl Jam - 47 day(s), 8 hours ago
From: Lucas Araujo <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Tue, 15 May 2018 16:56:50 +0530 (IST)

Any update? 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Monday, 14 May, 2018 16:49:52 
Subject: Re: TID:15998349 - Pearl Jam - 47 day(s), 8 hours ago 

Ash, 

According to Subhojit, we have to flag this case to chargeback team. 

Kind Regards, 
Lucas. 

From: "Ashwinee Latchayya" <[email-masked]> 
To: "Lucas Araujo" <[email-masked]> 
Sent: Sunday, 13 May, 2018 20:00:15 
Subject: Re: TID:15998349 - Pearl Jam - 47 day(s), 8 hours ago 

Hi Lucas, 

Refund failed because we won the CB. Hence buyer won't be receiving any refund. 

Thank you, 
Ashwinee. 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Friday, May 11, 2018 1:43:38 PM 
Subject: Re: TID:15998349 - Pearl Jam - 47 day(s), 8 hours ago 

Any update? 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Thursday, 10 May, 2018 13:45:50 
Subject: Re: TID:15998349 - Pearl Jam - 47 day(s), 8 hours ago 

Ash, 

At this case, CB was initiated, CB won by us. CB team updated to won and buyer refunded. 
After this it's mentioned on the state that the refund failed. 

Can you ask to Brian to look this case? 

Thanks, 
Lucas. 

From: "Lucas Araujo" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, 8 May, 2018 13:37:49 
Subject: TID:15998349 - Pearl Jam - 47 day(s), 8 hours ago 

Hi Ash, 

TID:15998349 

Here buyer just emailed us the tweet that he posted. 

Can you forward to ECC? 

Kind Regards, 
Lucas.