Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 35 day(s), 5 hours away--Fan Seller --Unable to relist
From: Garima Negi <[email-masked]>
To: Worchuirin <[email-masked]>, Kritika Mirchandani <[email-masked]>, Subhojit Hati <[email-masked]>, Ashwinee Latchayya <[email-masked]>, Sagar Seth <[email-masked]>
Date: Mon, 14 May 2018 12:00:51 +0530 (IST)

Hi All, 

Can you please check any update on this case. Case already flagged by mike. 

Regards, 
Garima 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Friday, 11 May, 2018 12:18:58 
Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 35 day(s), 5 hours away--Fan Seller --Unable to relist 

Hi Mike, 

Any update on this case? 

Regards, 
Garima 

From: "Jelena Kalcuka" <[email-masked]> 
To: "Robert Cosgrove" <[email-masked]> 
Cc: "Worchuirin" <[email-masked]>, "Garima Negi" <[email-masked]> 
Sent: Thursday, 10 May, 2018 13:14:45 
Subject: Fw: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 37 day(s), 5 hours away--Fan Seller --Unable to relist 

Hi Robert, 

There is an issue with relisting tickets for World Cup. Previously, after relisting tickets they went on admin hold. We advised buyers/ seller to create new listing, but here seller is not able to create any new listing. Please can we check what is an issue. 

Kind regards 

Jelena 

From: Worchuirin M <[email-masked]> 
Sent: 09 May 2018 08:33 
To: Jelena Kalcuka 
Cc: Garima Negi 
Subject: Fwd: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 37 day(s), 5 hours away--Fan Seller --Unable to relist 
Hi Jelena, 

Can you please check and update on below. 

Thanks & Regards, 
M.Worchuirin 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 9 May, 2018 12:22:53 
Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 37 day(s), 5 hours away--Fan Seller --Unable to relist 

Hi Mike, 

Any update on this case? 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Friday, 4 May, 2018 13:30:57 
Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 44 day(s), 12 hours away--Fan Seller --Unable to relist 

Hi Mike, 

Any update on this case? 

From: "Worchuirin" <[email-masked]> 
To: "Garima Negi" <[email-masked]> 
Sent: Thursday, 3 May, 2018 16:45:49 
Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 44 day(s), 12 hours away--Fan Seller --Unable to relist 

Hi Jelena, 

Below are the creation date for both listings. 

Listing 173030283 -creation Date: Sunday -15/04/2018-11:02 

Listing 163159474 -creation Date: Wednesday -14/03/2018- 20:53 

Buyer is unable to relist any new listing. Proof provided. 

Thanks & Regards, 
M.Worchuirin 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 2 May, 2018 19:23:01 
Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 44 day(s), 12 hours away--Fan Seller --Unable to relist 

Hi Mike, 

Listing 173030283 -creation Date: Sunday-15/04/2018-11:02 

Listing 163159474 -creation Date: Wednesday-14/03/2018- 20:53 

Regards, 
Garima 

From: "Jelena Kalcuka" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Cc: "Garima Negi" <[email-masked]> 
Sent: Wednesday, 2 May, 2018 13:22:49 
Subject: Re: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 44 day(s), 12 hours away--Fan Seller --Unable to relist 

Hi guys, 

Please can you confirm that 173030283 and 163159474 are 2 new listings? If yes, I will forward this to IT to check again what is the issue. 

Kind regards 

Jelena 

From: Worchuirin M <[email-masked]> 
Sent: 02 May 2018 01:05:20 
To: Jelena Kalcuka 
Cc: Garima Negi 
Subject: Fwd: Tid- 15753792; Name : Egypt vs Uruguay - Football World Cup 2018 View--When: 44 day(s), 12 hours away--Fan Seller --Unable to relist 
Hi Jelena, 

This case was flagged in google doc on 2018-04-26 and received below updates: 

Please advise seller to relist again,there was some issue on the system, that way they are on admin hold. 

Buyer is still unable to relist the ticket.Listing id 173030283 and 163159474 are on admin hold. 

Can you please check and advise. 

Thanks & Regards, 
M.Worchuirin 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Tuesday, 1 May, 2018 11:55:03 
Subject: Re: Tid- 15753792; Buyer unable to relist - fifa 

Hi Mike, 

Advised buyer again to relist. But buyer still unable to relist. Any update on it. 

Regards, 
Garima 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Monday, 30 April, 2018 11:51:17 
Subject: Re: Tid- 15753792; Buyer unable to relist - fifa 

Hi Mike, 

Advised buyer again to relist. But buyer still unable to relist. 

Regards, 
Garima 

From: "Worchuirin" <[email-masked]> 
To: "Garima Negi" <[email-masked]> 
Sent: Sunday, 29 April, 2018 11:43:18 
Subject: Re: Tid- 15753792; Buyer unable to relist - fifa 

Hi Garima, 

Please see updates below: 

please advise seller to relist again 

Regards, 
Mike 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Friday, 27 April, 2018 17:11:01 
Subject: Re: Tid- 15753792; Buyer unable to relist - fifa 

Hi Mike, 

Any update on this case. 

Regards, 
Garima 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Thursday, 26 April, 2018 17:04:52 
Subject: Re: Tid- 15753792; Buyer unable to relist - fifa 

Hi Mike, 

Any update on this case. 

Regards, 
Garima 

From: "Garima Negi" <[email-masked]> 
To: "Worchuirin" <[email-masked]> 
Sent: Wednesday, 25 April, 2018 16:56:22 
Subject: Tid- 15753792; Buyer unable to relist - fifa 

Hi Mike, 

Buyer is trying to relist tickets but unable to relist. 

As he has already listed tickets multiple time- by uploading proof of purchase as proof. 

But as per fifa as he is a buyer from viagogo- can create new listing, he need to relist tickets. 

Please check. 

Regards, 

Garima