Subject: Re: TID: 15312870, Fan Seller, Ed Sheeran, Event is 17 days away
From: Ashwinee Latchayya <[email-masked]>
To: Fahmina Hussain <[email-masked]>
Date: Sun, 13 May 2018 10:56:26 +0530 (IST)

Hi Fahmina, 

You hav requested address from the buyer. You shouldn't wrap this case up. You have to take ownership of the case. 

Email the buyer again informing about DP change. Once the address is provided by the buyer, you need to update address & change DP. 

Thank you, 
Ashwinee. 

From: "Fahmina Hussain" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Wednesday, May 9, 2018 11:44:20 AM 
Subject: TID: 15312870, Fan Seller, Ed Sheeran, Event is 17 days away 

Hi, 
Can you please contact seller support regarding TID: 15312870, Fan Seller, Ed Sheeran, Event is 17 days away. Seller emailed to inform that he has paper tickets instead of e-tickets. 

Thanks & Regards, 
Fahmina Hussain