Subject: TID: 16724154 ; Time to event: 1 day(s), 16 hours away ; repersonalization error
From: Ashwinee Latchayya <[email-masked]>
To: jelena kalcuka <[email-masked]>
Cc: Martina Stura <[email-masked]>
Date: Fri, 11 May 2018 08:36:54 +0530 (IST)

Hi Jelena, 

Buyer is unable to repersonalize the ticket. Seller has listed as TDT and it's normal e tickets. 

Agent tried to go through the repersonlization process with buyer on the phone but there was an error message informing the buyer that ticket has been voided. 

Can you please advise ? 

Thank you, 
Ashwinee.