Subject: Ed sheeran case- Transaction ID : 16045717, When: 59 day(s), 6 hours ago, T State : Refunded, Must ship by : 11/03/2018
From: Abdul Ahad <[email-masked]>
To: Ashwinee Latchayya <[email-masked]>
Date: Wed, 9 May 2018 19:36:55 +0530 (IST)

Hi, 

Buyer wants to send us proof from Bank which states even the bank is not able to locate the payment refunded by viagogo. So, he wish to know how he can send us proof.