Subject: Re: TID 16699164 - When: 5 day(s), 1 hours away - Relist link is not working
From: Ashwinee Latchayya <[email-masked]>
To: "Caique Gusmao A. Canario" <[email-masked]>
Date: Wed, 9 May 2018 16:57:21 +0530 (IST)

Due to the regulations set by the organiser, it is not possible to relist tickets which has been purchased through viagogo for this event. Please note that we cannot cancel and refund your original order if you are unable to relist your tickets. 

These restrictions are set by the organiser, not by viagogo, and we therefore cannot make exceptions. 

Thank you for your understanding. 

From: "Caique Gusmao A. Canario" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, May 8, 2018 6:44:52 PM 
Subject: TID 16699164 - When: 5 day(s), 1 hours away - Relist link is not working 

Hi, 

Buyer is complaining that the relist link is not working. 

Regards, 
Caique