Subject: Re: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away
From: Ashwinee Latchayya <[email-masked]>
To: Natalia Cabrera Castilla <[email-masked]>
Date: Wed, 9 May 2018 09:56:04 +0530 (IST)

Hi Natalia, 

Please provide the correct tracking number to the buyer informing that tickets are in transit. 

Thank you, 
Ashwinee. 

From: "Leandro Grijio" <[email-masked]> 
To: "India SS Escalations" <[email-masked]>, "Brian Sexton" <[email-masked]> 
Cc: [email-masked], "Natalia Cabrera Castilla" <[email-masked]> 
Sent: Wednesday, May 9, 2018 2:54:09 AM 
Subject: RE: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away 

Hello, 

Seller corrected tracking number (780815352100) which shows package is in transit. 

Buyer is already advised. 

Regards 

Leandro 

From: India SS Escalations 
Sent: 08 May 2018 15:09 
To: Brian Sexton <[email-masked]>; India SS Escalations <[email-masked]>; Leandro Grijio <[email-masked]> 
Cc: [email-masked]; 'Natalia Cabrera Castilla' <[email-masked]> 
Subject: RE: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away 

Assigned to Leandro 

From: Brian Sexton 
Sent: 08 May 2018 13:48 
To: India SS Escalations < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] ; 'Natalia Cabrera Castilla' < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fw: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away 

Hi, 

Can someone please ask the Broker MX what happened with the delivery? 

Tracking shows that delivery was cancelled by sender, can they please send tickets to the address in the system? 

Kind regards, 

Brian 

From: Ashwinee Latchayya < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 08 May 2018 13:35 
To: Brian Sexton 
Cc: Natalia Cabrera Castilla 
Subject: TID: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away 

Hi Brian, 

The buyer is chasing tickets. According to the tracking number ; the shipment was cancelled by the sender. The TS is: complete 

Can SS team contact the broker to check what the issue is ? 

Many thanks, 

Ashwinee.