Subject: RE: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away
From: India SS Escalations <[email-masked]>
To: Brian Sexton <[email-masked]>, India SS Escalations <[email-masked]>, Leandro Grijio <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "'Natalia Cabrera Castilla'" <[email-masked]>
Date: Tue, 8 May 2018 14:09:14 +0000

Assigned to Leandro

From: Brian Sexton
Sent: 08 May 2018 13:48
To: India SS Escalations <[email-masked]>
Cc: [email-masked]; 'Natalia Cabrera Castilla' <[email-masked]>
Subject: Fw: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away

Hi,

Can someone please ask the Broker MX what happened with the delivery?

Tracking shows that delivery was cancelled by sender, can they please send tickets to the address in the system?

Kind regards,

Brian

________________________________
From: Ashwinee Latchayya <[email-masked]<mailto:[email-masked]>>
Sent: 08 May 2018 13:35
To: Brian Sexton
Cc: Natalia Cabrera Castilla
Subject: TID: 16577823 ; Broker: MX ; Event name: Pepe Aguilar - Palenque Hermosillo ; Time to event: 10 day(s), 18 hours away

Hi Brian,

The buyer is chasing tickets. According to the tracking number ; the shipment was cancelled by the sender. The TS is: complete

Can SS team contact the broker to check what the issue is ?

Many thanks,
Ashwinee.