Subject: Re: TID : 15950011 Name : Quarter-Final 1 - Football World Cup 2018, TTE: 59 day(s), 7 hours away, TS: Pending Seller Payment, Plan : UPS - Netherlands International (Express Saver)
From: Ashwinee Latchayya <[email-masked]>
To: Sankarshan Rajan <[email-masked]>
Date: Tue, 8 May 2018 13:04:08 +0530 (IST)

Hi, 

Can you try to use the Fan ID (2nd blurb) and see if it can help to answer your query ? 

Thank you, 
Ashwinee. 

From: "Sankarshan Rajan" <[email-masked]> 
To: "Ashwinee Latchayya" <[email-masked]> 
Sent: Tuesday, May 8, 2018 12:07:23 PM 
Subject: TID : 15950011 Name : Quarter-Final 1 - Football World Cup 2018, TTE: 59 day(s), 7 hours away, TS: Pending Seller Payment, Plan : UPS - Netherlands International (Express Saver) 

Case Details: 
Buyer has got the tickets for the event and the number, however is unable to create FAN ID and is getting issues for applying for the FAN ID 
Error screenshot attached 

Please check and advise 

Thank you and Regards 
Sankarshan