Subject: Case History
From: Viraat Joshi <[email-masked]>
To: Viagogo Group <[email-masked]>
Cc: robert cosgrove <[email-masked]>, Brian Sexton <[email-masked]>
Date: Fri, 4 May 2018 17:04:35 +0530 (IST)

Hi Guys , 

Please note : All agents should be reading cases in full including all automatic emails sent from viagogo on a case. Its crucial that you all understands everything that is happening on a case before making action, to prevent any further redflags or mistakes. 

Thanks 

Kind Regards 
Viraat Joshi