Subject: Fwd: [CRITICAL] - RAG cases - Noel Gallagher / Ed Sheeran's event
From: Subhojit Hati <[email-masked]>
To: Uday Veer Singh <[email-masked]>, Ana Paula Dias De Oliveira Troiano <[email-masked]>, Fatoumata Altmueller <[email-masked]>, Mohd Sami <[email-masked]>, ashwinee <[email-masked]>, Natalia Cabrera Castilla <[email-masked]>, Guilherme Swamipersad Costa Autar <[email-masked]>, Caleb Lundinga Lodi <[email-masked]>, "Caique Gusmao A. Canario" <[email-masked]>, Thierry Moro <[email-masked]>, Vipin Rawat <[email-masked]>, Catalina Maria Ayerbe Lopez <[email-masked]>, Ekta VGG <[email-masked]>, Lucas Araujo <[email-masked]>, Va
Date: Mon, 23 Apr 2018 21:32:55 +0530 (IST)

Team, 

Please ensure you're following it without fail. 

Regards, 
Subhojit 

From: "Maiwenn Gouthe" <[email-masked]> 
To: "Viagogo Group" <[email-masked]> 
Cc: "saurabh" <[email-masked]>, "Robert Cosgrove" <[email-masked]>, "Brian Sexton" <[email-masked]>, "Jelena Kalcuka" <[email-masked]> 
Sent: Monday, 23 April, 2018 21:26:44 
Subject: [CRITICAL] - RAG cases - Noel Gallagher / Ed Sheeran's event 

	

CRITICAL 

DATE 	

23/04/2018 

TOPIC 	

RAG handling cases. 

DETAILS 	

CRITICAL 

Please note that all RAG cases related to either Noel Gallagher or Ed Sheeran event should NOT be handled by India. 

These events are highly sensitive . If you come across any RAG cases where the Event where the name of Noel Gallagher or Ed Sheeran appears, please flag the TID immediately to your Team Lead who will raised it with Brian or Jelena. 

Do not contact or call the customer in any way. 

All RAG cases will be handled exclusively by Limerick. 

KB LINK